Privacy Policy for ArenaPulse Sports
At ArenaPulse Sports, we are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy describes how our online platform collects, uses, and shares your personal information.
1. Information We Collect
We collect various types of information to provide and improve our services, which include event planning and execution for major sports tournaments, pre and post-game analysis and commentary, sports news aggregation and publishing, merchandise sales coordination, athlete management, and fan engagement activations.
- Personal Information You Provide: This includes information you voluntarily provide when interacting with our site, such as when you sign up for newsletters, register for an event, purchase merchandise, or contact us. This may include your name, email address, phone number, physical address, payment information (processed securely by third-party payment processors), and any other information you choose to provide.
- Usage Data: We automatically collect information on how our online platform is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
ArenaPulse Sports uses the collected data for various purposes:
- To provide and maintain our online platform and services.
- To manage your registrations for events and merchandise purchases.
- To send you relevant news, updates, and promotional materials related to sports events, analysis, and merchandise, in line with your preferences.
- To improve our web site and tailor content to your interests.
- To monitor the usage of our online platform.
- To detect, prevent, and address technical issues.
- For athlete management activities, including communications and scheduling.
- To facilitate fan engagement activations.
3. Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), ArenaPulse Sports’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
We may process your Personal Data because:
- We need to perform a contract with you (e.g., ticket purchase, merchandise order).
- You have given us explicit permission to do so (e.g., subscription to newsletters).
- The processing is in our legitimate interests and not overridden by your rights (e.g., improving our services).
- To comply with the law.
4. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processing, analytics, email delivery). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: If ArenaPulse Sports is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
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Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of ArenaPulse Sports.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
5. Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the address provided below.
7. Links to Other Sites
Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our online platform does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ArenaPulse Sports
315 Stadium Boulevard, #16-01
Kallang, Singapore, 397718
Singapore